Dear ——,

Thank you for writing eBay in regard to the negative Feedback you received from “—–”. I understand your situation and I’m sorry that you’ve had such difficulty with this transaction.

—–, even though it disappoints us whenever members receive Feedback . . . → Read More: Ebay’s Automated Response to Removing Feedback]]> HERE IS THE AUTOMATED RESPONSE YOU GET WHEN YOU TRY AND GET LEGIT FEEDBACK ABUSE REMOVED ON EBAY:

Dear ——,

Thank you for writing eBay in regard to the negative Feedback you
received from “—–”. I understand your situation and I’m sorry
that you’ve had such difficulty with this transaction.

—–, even though it disappoints us whenever members
receive Feedback that they feel isn’t fair or accurate, we’re unable to
remove them unless they meet some specific requirements. It’s just
unfortunate that this one doesn’t.

To explain, the eBay Feedback System was designed to allow our members to share open and honest information about their experiences with other members, and to maintain this, we’re unable to determine whether Feedback is unfair, untruthful, or harmful.

I realize this may be frustrating, but remember that your eBay
reputation is based on all the Feedback you receive and not a single
comment.

I . . . → Read More: Buyer Suspended! Feedback Stands!!! WTF]]> Buyer hawked360 on ebay uses feedback system to neg my account, buyer gets suspended by ebay and is no longer a registered member on the system and per the ebay feedback removal guidelines I submit many reports on this user requesting that his neg feedback towards me get removed because he is no longer with ebay.

I email and chat vigorously with ebay and send many more reports and they still deny removal of such feedback.

Here is their feedback removal guidelines:

on page: http://pages.ebay.com/help/policies/feedback-removal.html

It states under the “What are the guidelines” header (5th paragraph):

“A member who left negative or neutral Feedback is later suspended by eBay. In that case, negative or neutral Feedback left by that member is removed. Note: If a member is suspended within 90 days of registration, all Feedback left by that member is removed.”

Ebay fails to even adhere to their own guidelines and policies! They simply refuse to remove this neg feedback on my account, so wft?

Buyer buys an item from me which happens to be two camo hats for under $10 bucks with free shipping.

1 or two days go by I email the buyer new payment information and invoice again.

Buyer then emails me back telling me he already paid . . . → Read More: Ebay Trust & Safety is a Joke]]> Ebay’s Trust & Safety department is a joke and I’ll tell you why..

Buyer buys an item from me which happens to be two camo hats for under $10 bucks with free shipping.

1 or two days go by I email the buyer new payment information and invoice again.

Buyer then emails me back telling me he already paid for 1 which he didn’t.

I then email buyer that he has to pay and give him instructions again.

Buyer emails me and states he found my item elsewhere on ebay for less.

I then email buyer asking him what the item number is so I can match or beat the price and also reminded him with my sale he’s getting two hats/ two diffrent colors.

Buyer then emails me and says he wants to cancel the transaction.

I then tell the buyer “NO” he has to pay because his feedback info was set to private and I wanted him to pay for what he bought. A deadbeat bidder or buyer is someone that clicks “buy it now” and then backs out. Ebay allows this too happen and then on top of that allows the buyers to then neg you.

Buyer then negs me same day, so I call ebay and they transfer me to Trust & Safety which totally does nothing but tell me their policy on feedback removal!.

The feedback the buyer left was rude and untruthful so in my book it should be considered feedback abuse. Feedback abuse on ebay is grounds for removal which they won’t do for me. I got no where so I hung up and told them I would get a court order to get it removed then said that is fine and then they will remove it.

Bottom line here, ebay still after all these years lets deadbeat buyers get away with murder on their system. I guess it has to get worse before they decide to do something about it. And on top of that when you call ebay your wasting your time with a call center outside the USA. (SCAB NON US JOBS) should be grounds for no business in my book!

Don’t use EBAY!

I believe EBAY wants to keep track of where you are and isn’t this a violation of your civil rights?

Since Ebay wants to call me . . . → Read More: GET YOUR PIN! – EBAY Security is Bullshit]]> Yes every time you sell or edit an item you have to get your pin number!!!! this is a pain in the ass. Yet another reason not to do business on EBAY!.

I believe EBAY wants to keep track of where you are and isn’t this a violation of your civil rights?

Since Ebay wants to call me every time I sell an item or edit my items, I think Ebay should pay for my phone bill!!!

Since Ebay want to email me every time I sell an item or edit my items, I think Ebay should pay for my internet bill!!!

If you think this is a pain in the ass security feature that is gotten out of hand post your responses!

I called them and after giving out all my info . . . → Read More: Called Ebay To Pay my Fees And…]]> I called Ebay to pay my seller fees to which I have not used in a long time and tried paying with all my credit cards to find out that ebay is blocking my credit cards!!! Why would they do this?? just doesn’t make sense to me.

I called them and after giving out all my info to one girl, she then sends me to billing to which I am on hold for 20 minutes.. I finally said the hell with it and hung up!. My account sells adult dvd’s in their adult section so I assume they don’t want me selling and want my account to fall into a closed status so I will oblige them!. Their customer service sucks and why the hell do they have to have a billing department if they make people use paypal!. Can’t one rep handle the whole issue?